Appointments
Is a doctors appointment best for you?
Many people use their GP as their first port of call whenever they have any health problems. However, often it is the case that the necessary care could be received somewhere else.
If you have a medical problem which is new, then the first thing to do is consider self-care and self-help. There is plenty of advice available on this website and on the NHS website.
If you feel that home treatment is not working, then you should consider making an appointment with your doctor. However, if you are dealing with a minor condition, such as a cold or a mild headache, you should consider visiting your local pharmacy first.
NHS 111 provides a simple online symptom checker – this can be used in the first instance to see if you can take steps to help yourself at home.
Routine appointments are available in advance with the practice nurses, nurse practitioners and registrar doctors. These can be made by calling the surgery.
Patients wishing an appointment for a pressing ailment should call the practice at 8.30 onwards. When your call is taken you will be offered an appointment or a call back from a doctor who will assess your symptoms and take appropriate action.
Emergency appointments are by their nature allocated at short notice. It is therefore unlikely that you will be able to see the doctor of your choice, although we will endeavour to protect continuity of care as far as possible.
The telephone lines are open between 8.30am and 6.00pm for all enquiries. The lines are very busy between 08.30am and 9.30am when emergency appointments are being made. We advise that you avoid calling with routine enquiries during these times.
When you contact our trained call handlers at Llangennech Surgery, you will be triaged to establish the most appropriate course of action for your need. The options are:
Depending on your requirements, you could potentially receive an in-person appointment on the same day.
If you feel your problem is urgent, please let the receptionist know when you call.
Telephone the surgery and one of the admin team will complete a consult with you. They will need to ask you a few screening questions this helps the GP to prioritise and make sure urgent matters are dealt with promptly. All information is treated with the utmost confidence.
If you cannot administer self-care, please contact the surgery to book an appointment.
Our appointment lines are open after 8:30am
Please navigate to the required form below.
Add as many past readings as you are able. This will give the clinician a better idea of your blood pressure overtime. If the reading is dangerously high, you should repeat it immediately and if it remains above 180/110 urgently contact NHS Direct on 111, or the surgery. If the reading is dangerously low, you should repeat it immediately and if it remains below 80/50 urgently contact NHS Direct on 111, or the surgery.
Patients can now access the NHS Wales App where you can order your repeat prescriptions, book a new appointment or cancel an existing appointment.
You will be required to have an account on the NHS Wales App
GMS Access Standards