Dedicated to keeping you healthy and happy

You can either access our variety of forms or utilise our self-care guides to assist you in obtaining the treatment that suits you best.

Welcome to Llangennech Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

Key Patient Services

Opening Times

Our surgery and phone lines are open to our patients
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM

doors open 8:30 am – 6:00 pm

OUT OF HOURS DIAL 111

For mental health enquries, please contact 111 option 2.

Prescriptions

At our clinic, we strive to make obtaining your necessary medication as convenient as possible. That is why we offer two different options for repeat prescriptions.

You may visit our clinic and one of our friendly staff will assist you in processing your prescription using a printed form.

For those who require one-off or acute medication, we also offer online forms that can be filled out quickly and easily. This ensures that you can obtain your medication as soon as possible without having to visit our clinic in person.

We understand that your time is valuable, and we aim to make the prescription process as seamless and stress-free as possible.

New patients

If you live within the area covered by Llangennech surgery please ask at reception for the appropriate registration forms.

New patients are asked to complete a simple health questionnaire and attend a short check up with the Practice Nurse. You will then be registered as a patient of Llangennech Surgery

Appointments

Routine appointments are available in advance with the doctor, practice nurses, advanced nurse practitioner, prescribing pharmacist, and healthcare assistant.

Our team of trained call handlers will direct you to the most suitable clinician for your condition.

Download the NHS app

Patients can now access the NHS Wales App where you can order your repeat prescriptions, book a new appointment or cancel an existing appointment.

You will be required to have an account on the NHS Wales App

Our practice

Llangennech Surgery is an excellent family practice. Our team works tirelessly to put our patients at the centre of everything that we do.

We committed to providing the highest level of care, in a modern practice with excellent facilities.

Our patients’ needs are at the heart of everything we do, so our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Urgent Appointments

Patients wishing an appointment for a pressing ailment should call the practice from 8.30am onwards. When your call is taken you will be offered a call back from the doctor who will assess your symptoms and take appropriate action. People who are clinically triaged as requiring an urgent assessment will be offered a same day consultation (face to face, telephone, video or home visit).

All children under 16 with acute presentations will be offered a same day consultation.

Cancellations

Appointments can be cancelled via telephone or by responding to the text message reminder sent by the practice if the patient has consented to text messages via a mobile

If you cannot attend an appointment for whatever reason please inform us as soon as possible in order for us to give the slot to someone else.

Health advice and self-help

Flu vaccinations

Having a flu jab can prevent serious illness. Please enquire about having yours.

Self-help and self-care

We are able to serve the people who really need us. Sometimes a visit to the surgery isn’t needed.

Ask yourself, can you treat yourself at home? Do you really need to see a GP? This will save your time also

Online symptom checker

The NHS 111 website features a user-friendly symptom checker, allowing you to explore potential treatments for minor conditions that may not require a GP appointment.

Online services

Online admin forms

Our online forms enables patients to perform basic administrative tasks with ease.

 

Common illnesses

Many common conditions are not serious and can be managed through self-care or a visit to your local pharmacy.

For guidance on how to treat these common illnesses, you can refer to this link.

Reviews and procedures

We continually carry our reviews and procedures in our surgery, in the aim of supporting our patient’s ongoing health and wellbeing.

Your NHS Wales Experience

Your feedback is extremely important to us. Whether you have received care via a face-to-face appointment with your GP, or another practitioner, a telephone call, or any type of interaction with Ashgrove Medical centre, we would love to hear your thoughts.

Paid private services

Patients visiting Llangennech surgery may incur fees for non-NHS services.

Please contact the surgery to arrange a private service. Fees must be paid at the surgery via reception, before the appointment.

It is important to note that if a patient does not pay the fees before the appointment, the surgery will not be able to provide the service.

Fees for non-NHS services will vary depending on the type of service required, so it is important to check with the surgery beforehand to ensure that the fees are known.

Hospital waiting times.

Hospital waiting times can vary by health board and of course by condition. To find out about waiting times that may affect you,

Find out more via NHS 111.